CamEra Group                                                                                                                                                                              10 September 2019

PRIVACY POLICY

CamEra Group is committed to protecting and respecting your data privacy.

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website or make contact with us via telephone and e-mail.

Topics:

What data do we collect?

How do we collect your data?

How will we use your data?

How do we store your data?

Marketing

What are your data protection rights?

What are cookies?

How do we use cookies?

What types of cookies do we use?

How to manage your cookies

Privacy policies of other websites

Changes to our privacy policy

How to contact us

How to contact the appropriate authorities

What data do we collect?

Our company may collect the following data:

Personal identification information, including:

Your name

Address

Email address

Phone number

How do we collect your data?

You directly provide CamEra Group with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services via e-mail or telephone.

Voluntarily complete a customer survey or provide feedback online or e-mail.

Use or view our website via your browser’s cookies.

- If you exchange e-mails, other electronic communications or telephone conversations with CamEra Group we may record details of those conversations and their content.

How will we use your data?

CamEra Group may collect your data so that we can:

Provide you with a service as requested, for example - Site surveys.

Process your order, manage your account and develop our business relationship with you.

E-mail you with special offers on other products and services we think you might like.

Update you with maintenance/service dates and recommendations.

When CamEra Group processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

CamEra Group may also use your data to comply with legal and regulatory obligations and bring and defend legal claims.

How do we store your data?

CamEra Group securely stores your data at Mobley Court, GL13 9ES.

CamEra Group will only keep your personal identification information, including: Your name, Address, E-mail address and Phone number for the purpose of dealing with your enquiry unless an order is placed when we will keep your data in order to process your order and manage your account. Your data will be deleted once we no longer need it.

Marketing

CamEra Group would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date. If you no longer wish to be contacted for marketing purposes, please contact: [email protected]

You have the right at any time to stop CamEra Group contacting you for marketing purposes.

What are your data protection rights?

CamEra Group would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

The right to access - You have the right to request copies of your personal data. We may charge a small fee for this service.

The right to rectification - You have the right to request that CamEra Group correct any information you believe is inaccurate. You also have the right to request CamEra Group to complete information you believe is incomplete.

The right to erasure - You have the right to request that CamEra Group erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that CamEra Group restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to request that CamEra Group transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. if you would like to exercise any of these rights, please contact us at: [email protected]

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit: allaboutcookies.org

How do we use cookies?

CamEra Group uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in

Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however our website uses:

Functionality - Our company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in.

Advertising - CamEra Group uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The CamEra Group website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

CamEra Group keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 September 2019.

How to contact us

If you have any questions about CamEra Group’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

E-mail us at: [email protected]

Call us: 01454 806 544

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that CamEra Group has not addressed your concern in a satisfactory manner, you may wish to contact the Information Commissioner’s Office -

ico.org.uk